Privacy Policy

Last updated: December 2024

Our Commitment to Privacy

At GENIOUR, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services as a leading drill press manufacturer serving global markets.

Information We Collect

Business Information

  • Company name and business details
  • Contact information (email, phone, address)
  • Purchase history and order information
  • Product specifications and customization requirements

Technical Information

  • Website usage data and analytics
  • IP addresses and browser information
  • Cookies and similar tracking technologies
  • Communication preferences and history

How We Use Your Information

Manufacturing & Production

We use your information to deliver high-quality drill press manufacturing services, manage our 8 production lines, and ensure products meet CE certification standards and your specific requirements.

Order Processing

Managing orders, production scheduling, and delivery coordination for our global clients.

Quality Control

Ensuring product quality through our experienced QC team and maintaining production standards.

Customer Support

Providing technical support, warranty services, and maintaining long-term business relationships.

Data Protection & Security

Security Measures

  • Encrypted data transmission and storage
  • Regular security audits and updates
  • Access controls and authentication

Data Retention

We retain your information only as long as necessary for business purposes and legal requirements. Manufacturing records are kept for warranty and quality assurance purposes.

Retention Period: Business data is typically retained for 7 years to comply with international trade regulations.

Information Sharing

We may share information with:

Service Providers

Logistics partners, payment processors, and quality certification bodies

Legal Compliance

Government authorities when required by law or regulation

We do NOT:

  • • Sell your personal information to third parties
  • • Share sensitive business information without consent
  • • Use your data for purposes unrelated to our manufacturing services

Your Rights

Access Your Data

Request copies of your personal information we hold

Rectification

Request correction of inaccurate or incomplete data

Data Portability

Receive your data in a structured, machine-readable format

Erasure

Request deletion of your personal data (subject to legal requirements)

Restrict Processing

Limit how we use your personal information

Object to Processing

Opt-out of certain types of data processing

Contact Us About Privacy

Data Protection Officer

Email: [email protected]

Phone: +86-xxx-xxxx-xxxx

Response Time: 48 hours

Business Address

GENIOUR Manufacturing Co., Ltd.

Industrial Zone, China

Operating Hours: 9:00 AM - 6:00 PM (GMT+8)

For privacy-related inquiries, please include "Privacy Policy" in your subject line. We are committed to addressing your concerns promptly and maintaining the confidentiality of your business information.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes through our website or direct communication.

Current Version: 2.1 Effective Date: December 2024 Next Review: June 2025